First Impressions

  It's always ,to remember what happens when we meet someone for the first time. Weather it is business or pleasure we all have assumptions that are made without real thought.
  Think about this, people make up to 11 assumptions within 45 seconds of meeting someone for the first time. These assumptions include: intelligence, level of success, education, knowledge, and expertise to name a few. That means we have only one opportunity to make a great first impression. If we fail to make a positive impact immediately we will have to work harder to establish trust and credibility. Customers impressions are influenced by our clothes, thew way we speak, and how we look and behave.
  Its easy to be distracted and we forget the importance of the critical first moment. We may also be tired, frustrated, or not in the proper frame of mind for some reason. The result is lacklustre first impression. We all know the customer is important yet we forget to demonstrate it.

Maintain the attitude that the customer is really important.