Words Equal 7%

When we look at communications we see that there are three areas that we can document. The words we use, our tone, and our body language. Let's look at the words we use.
We can use the most descript words to perfectly describe a situation, and people still do not understand what your saying.
It all seemed so simple.
How frustrated do you become?
Remember that only 7% of communications are the words that you say.
Check in tomorrow and we can discuss the Tone and how much that affects what people hear....