Tuesday, December 4, 2012

Biggest Expense

What is the single biggest expense in the Automotive Industry?
Turn-Over, there I said it. The practice of hiring and firing over and over....
I believe if you put a pencil to the numbers you will agree. Reguardless if it is number one, or two you will see that it is  very expensive expense on both our bottom line and more importantly our time and energy.

*Let's just walk through the typical hiring process:
It starts out in a meeting, hey we need 2 more sales people. Simple enough says the Sales Manager, we will get right on that. So lets just say we do jump right on it, we go to our saved files and pull up our previously used hiring add, we may call Career Builders or other sites, we may even call a Consultant to assist in our process.
We interview, and hire 10 people, two fail the drug test, two no show.
We start our 5 day with 6 potential employees.
About the day two we get a no show (do we need a no show, no call?)..
The 4th day we send them out to shop other dealers... (Someone does not come  back)..
So now we have 4 people that completed their inital training.
Depending on your hiring process we may or may not have sold a car yet.
We have paid expenses for drug screening, aptitude test, hiring and interview personal, HR time, benifits, payroll and so on...
But now we  have four greenpeas on the floor, what's your survival rate 50%?
There is your two people.
How much time and money did it cost you?
How can we do a better job of hiring the right people?
Always remember that when interviewing a canidate, that is that they are at their very best if they want the job. Most of the time if you have reservations that they may not be the Right fit for our industry.
We don't have to hire them just because they are breathing....


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